Boxed games with missing pieces will not be accepted for returns, however we will help you get connected to the game publisher to get replacement pieces or a replacement game, depending upon their policy All sales are final unless the item is returned with receipt and is defective or has hidden damages (excluding clearance which has no returns at all).Do not come to Illusive if you have been recently exposed to a close person who has Covid, or if you have Covid symptoms.Masks must be worn covering the nose and mouth at all times.Vaccine cards are checked before your entry into our Event Area. All participants in our Game Events and their accompanied humans are required to be fully vaccinated to the highest level of booster legally allowed.